Frequently Asked Questions
  1. What are the wiring requirements for Code Blue units?
  2. What are the power requirements for Code Blue units?
  3. Why doesn't my strobe turn on when the unit is activated?
  4. There was a storm last night, and now the unit will not dial out. The phone works fine at the lab bench, but doesn't operate on location. What happened?
  5. How can I resolve water/condensation setting up in the CB 1 clear strobe top dome top?
  6. The CB3100 speakerphone stays off hook well after the operator has terminated the call. How do I set it for standard hang up?
  7. How do I get the CB3100 to work with an auto dial phone line?
  8. Will the CB3100 phone work with a VoIP (Voice Over Internet Protocol) system?
  9. How do I stop the Code Blue unit initiating "ghost" or "false" calls without anyone activating the red button?
  10. I cannot hear the guard very well standing at the emergency unit. How do I adjust the volume?
  11. How do I remove the noise present on the line during a call?
  12. I have a two-button faceplate and when pressing the INFO button the guard hears a series of ANI tones. How can I fix it?
  13. How do I resolve a speakerphone that appears to be "locked" up?
  14. How do I record a message?
  15. Why does the Code Blue phone keep redialing?
  16. How do I record a message?
  17. What can I check if the solar unit appears to be dead?
  18. How can I resolve my cellular wireless unit no longer dialing when I press the red button?
  19. Where can I find the unit's serial number?
  20. How do I replace the security bits?