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CB3100 Call Management System

InterActCMS™

The new InterActCMS™ from Code Blue provides full incident activity documentation through recorded audio (voice) transmission, unit recognition, call definition (emergency, info, auxiliary input or loss of power) and an automatically archived database.

The heart of the CMS is a gateway device tied in through the computer's serial port combined with the proprietary Code Blue software. CMS requires no physical hardware modification to your computer system and does not require an external caller ID display near your monitor.

Special features of the CMS include the ability to attach supplemental notes to a specific activity thus creating a "note trail" to the original call, strobe control operation (on, off or extend operation beyond call termination) and the ability to simultaneously open an associated file upon call activation.

A key advantage of the Code Blue CMS is head end integration for a total system solution.


System Features
  • Records audio transmission to hard drive
  • Sends encoded message in ASCII format to facilitate system integration
  • Controls strobe operation
  • Allows remote microphone gain and speaker volume adjustment
  • Simple serial port gateway device Integrates site location map
  • Incoming or in progress calls are maintained even if the computer fails
  • Attach supplemental notes to specific call (note trail)
  • Call activation can open an associated file (example-browser activation for live video or other file user options)
  • Allows CB 3100 phone to report a power loss

Software License Agreement

Standard Operator Viewing
  • Date and time of call
  • Unit placing call
  • Cause of call
    • emergency button
    • info button
    • auxiliary input
    • loss of power
  • Map of location Unit's location
  • Strobe condition-on or off

Archived Database Information

  • Operator's name
  • Caller's name (if available)
  • Time and date of call
  • Length of call
  • Operator's notes
  • Audio recording of entire call (optional)
  • Notes added at a later date (note trail)

Database Search

  • Date range
  • Unit ID
  • Operator name

Database Sort

  • Date
  • Unit ID
  • Operator name
  • Caller name

Administrative Password Protection

  • Map manager
  • Recording manager
  • Operator names manager
  • Unit manager
  • Recording playback
  • Volume controls

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Copyright © Code Blue 2004
For information or questions regarding this website or permissions, send email to infocb@codeblue.com
Call 800.205.7186, or write to us at: Code Blue, 92 East 64th Street, Holland, MI 49423
Last Revised:
Monday, August 01, 2005